The Wisconsin Restaurant Association Education Foundation announces P.U.L.S.E. Leadership Group as an endorsed service provider. As part of this endorsed provider partnership with the WRAEF, P.U.L.S.E. Leadership Group offers significant discounts on leadership training workshops specifically for WRA members. This is the first time that the Wisconsin Restaurant Association Education Foundation has given their endorsement to a training service provider.

P.U.L.S.E. Leadership Group offers classes and interactive workshops as well as consulting services on leadership and management training. P.U.L.S.E. stands for Passion – Urgency – Leadership – Strategy – Effectiveness.

P.U.L.S.E. recently established the Restaurant Leadership Professional® (RLP) Certification Program which is the only hands-on leadership certification for the Wisconsin hospitality industry. The mission of the RLP is to elevate the leadership practice in the restaurant and hospitality industry. The RLP furthermore seeks to champion the many hospitality careers in the marketplace by offering a vehicle for career advancement, leadership practice and continued development. The RLP Certification is intended for individuals who have at least two years of restaurant or hospitality managerial or supervisory work experience.

“P.U.L.S.E. Leadership Group, along with the Wisconsin Restaurant Association Education Foundation has worked diligently over the past 8 months to bring restaurateurs a program of hands-on leadership development,” said Brian Cantwell, President of P.U.L.S.E. Leadership Group. “Since a major component of leadership development is relationship building and teamwork, the classes and seminars are designed to be interactive, relevant and facilitated live and in person.”

The following is a list of classes in the RLP certification program:

Core Classes
Leadership 101
Hiring for Excellence
Communicate Like a Leader
Coaching Performance Issues
Action Planning and Strategy
The Customer Service Advantage
New Employee Orientations

Elective Classes
Relationship Building
Leading Effective Meetings
Effective Complaint Resolution
Leading the Generations
Finance for Restaurant Operators
Managing Priorities in Time
Building Effective Teams

These classes are not just available to those seeking the RLP certification. Anyone can register for any of the classes offered by P.U.LS.E. Leadership Group.
“Leadership and management training is an important issue facing the restaurant industry. Training and education are key components to building and maintaining a successful restaurant operation,” according to Susan Quam, Senior Director of the Wisconsin Restaurant Association Education Foundation. “We encourage our members to take advantage of the discounted workshops offered by P.U.LS.E.”

For more information on the P.U.LS.E. Leadership Group and the endorsed provider program, contact Susan Quam at 800-589-3211.

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Since 1933, the Wisconsin Restaurant Association has been dedicated to the promotion, protection and improvement of the foodservice industry. The Wisconsin Restaurant Education Foundation’s mission is to promote food service as a professional career path; attract and educate future industry leaders; and provide quality training for those already working in the industry.